The Unified Customer Data & Activation Platform Powering Modern Indian F&B
Stop letting aggregator apps own your customer relationships. Active Reach unifies your counter POS, online delivery orders, and support chats into a single guest profile—powering automated retention and repeat direct orders.
Powering Direct Guest Retention & Identity for Modern Hospitality
How Fragmented Dining Signals Become Lifelong Brand Equity
Active CDP Core
AI Agents Built for Direct Retention
Specialized AI agents that understand restaurant dining behavior — orchestrating copy, visual campaigns, customer cohorts, and ad spend autonomously.
Goal: "Recover 400+ lapsed dinner regulars with margin-safe perks and 1-tap WhatsApp reorders."
Actii AI
Autonomous AI marketing copilot that comprehends brand objectives and drafts hyper-targeted campaigns and journeys.
Hey Raj, 4 days since your morning cold brew & sourdough. Fresh batch just baked at Bandra counter — your Diamond perk is ready!
Copy Agent
Synthesizes hyper-personalized mealtime messages based on customer purchase history, past favorite dishes, and dining cadence.
Predicting dining lapse cycles and clustering high-intent cohorts in real time
Cycle: 4.2d · 14d overdue · Stitched across POS + Delivery
Segment Agent
Computes individual dining cadence, lapse risk, and lifetime value across all physical and delivery channels via natural language.
Media Agent
Produces studio-grade food photography, promotional flyers, and multi-format campaign creatives with localized audio.
Analytics Agent
Measures incremental revenue lift, cohort retention velocity, and cross-channel attribution across custom timeframes.
Decision Agent
Evaluates margins and diner price sensitivity to enforce discount caps and allocate personalized journeys.
Ads Agent
Maximizes omnichannel ROAS across Google and Meta Ads through intelligent real-time budget reallocation.
Dine-In Identity Stitched at Checkout
Every split bill, counter order, and QR scan is linked directly to a verified customer profile without cashier friction.
Habitual Repeat Loops via WhatsApp
Contextual mealtime triggers convert one-time lunchtime walk-ins into habitual direct order regulars.
Direct Storefronts, No Aggregator Commission
Migrate marketplace volume off 30% aggregator commissions into high-margin direct brand channels.
Real-Time Activity Across Dining Venues
From counter billing webhooks to automated WhatsApp reorders and in-app prompts, Active Reach powers direct guest engagement from day one.
Direct Messages Delivered
Personalized 1-tap reorder prompts, bill summaries, and milestone perks sent directly to guest WhatsApp threads.
In-App Impressions Served
Dynamic menu prompts, repeat diner perks, and contextual recommendations served across digital ordering touchpoints.
Guest Profiles Stitched
Phone numbers, counter split bills, UPI handles, and dining histories resolved into unified guest timeline records.
POS Bill Events Processed
Instant webhook ingestion across billing engines, mapping SKU-level basket items and counter settlement status.
Reorder Journeys Triggered
Mealtime-triggered reminder cycles automatically launched when a regular diner's expected order window arrives.
Server-Side Signals Synced
First-party conversion signals and regular audience suppression lists streamed server-to-server directly to ad channels.