Active Reach Intelligence
Loyalty & Rewards

Turn One-Time Buyers into Repeat Customers

Active Loyalty & Rewards is a point-based retention engine for local merchants. Customers earn points on every purchase and redeem them securely via SMS OTP — no app required.

LOYALTY CARD Rahul Sharma Member since Jan 2026 Points Balance 2,400 pts Gold Tier Redeem Points Use 500 pts for ₹50 off Redemption OTP 7392 Sent via SMS Show this OTP at the billing counter Redeem ₹50 Points earned automatically on every ActivePOS bill

Retention That Runs on Autopilot

Set up once, earn customer loyalty forever. Points accrue automatically on every purchase through ActivePOS.

Automatic Points Accrual

Customers earn points on every bill generated through ActivePOS. No manual stamps, no physical cards, no friction.

OTP-Secured Redemption

When customers redeem points, they receive a one-time SMS code. The cashier verifies it at the counter — fraud-proof.

Tiered Reward Programs

Silver, Gold, Platinum — set custom tiers with escalating benefits. Customers see their tier on every receipt.

SMS Balance Alerts

Automated SMS notifications when points are earned, when balance milestones are hit, and when rewards are about to expire.

Retention Analytics

Track repeat visit rates, point redemption ratios, and average customer lifetime value. See which tiers drive the most revenue.

ActivePOS Integration

Zero setup required if you use ActivePOS. Points are earned and redeemed directly at the billing counter.

How the Rewards Cycle Works

1

Customer Pays

A bill is generated on ActivePOS. Points are calculated and credited to the customer’s phone number.

2

Balance SMS

Customer receives an SMS: “You earned 120 pts! Balance: 2,400 pts. Gold Tier.”

3

Redeem Request

Customer asks to redeem at the counter. System sends a one-time OTP to their phone via SMS.

4

OTP Verified

Cashier enters the OTP on ActivePOS. Discount is applied to the bill. Points deducted instantly.

Start Rewarding Your Customers Today

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