Autonomous Delivery Routing & Fleet
Dispatches in-house riders and 3PL carriers with live WhatsApp tracking and doorstep OTP verification.
Autonomous least-cost routing selects cheapest carrier between in-house & 3PLs
Instant fallback rider allocation in under 30s prevents food cooling on counters
Direct brand delivery storefront keeps 100% of order margin in your pocket
Diners watch rider arrival live on WhatsApp without downloading a delivery app
Active Hybrid Delivery & Multi-Carrier Dispatch
Orchestrates in-house store riders alongside Shadowfax, Borzo, and Porter on a single screen. Live doorstep OTP handovers guarantee zero false dispute loss.
Four Pillars of Autonomous Delivery Logistics
Engineered to free restaurants from 30% aggregator commissions while ensuring 100% rider accountability.
Autonomous Least-Cost Carrier Engine
Calculates live delivery quotes between your salaried in-house riders and on-demand 3PL fleets. Automatically assigns the fastest and cheapest option.
Live WhatsApp GPS Rider Tracking
Customers receive a dynamic web link directly in WhatsApp showing rider distance, ETA, and real-time street turn-by-turn progression without app installation.
Doorstep OTP Handover Security
A 4-digit security OTP sent to the diner must be entered into the rider app to complete handover, eliminating fake 'order undelivered' disputes.
Pre-Integrated Multi-Carrier API Hub
Pre-connected to Shadowfax, Borzo, and Porter. Single merchant billing with zero need to manage separate courier accounts or security deposits.
Active Hybrid Delivery vs. 30% Aggregator Monopoly
Why direct delivery fleet orchestration protects brand margin and customer ownership.
| Capability / Workflow | Swiggy / Zomato Monopoly | Active Delivery |
|---|---|---|
| Commission Extracted per Order | 25% to 32% + payment gateway + advertising extortion |
No aggregator commission on food; pay flat distance-based carrier fee (avg ₹35–₹45)
|
| Diner Data & Re-Marketing | Customer phone number and email masked; aggregator owns the guest |
100% verified guest mobile number logged directly into your private brand CDP
|
| Fleet Flexibility & Backup | Riders delayed during rain or peak surges; no alternative carrier option |
Hybrid dispatch toggles between store staff, Shadowfax, Borzo, and Porter in <30s
|
| Delivery Dispute Protection | Aggregators auto-refund diners at merchant's expense without investigation |
Cryptographic Doorstep OTP ensures verified delivery handover with zero leakage
|
Seamless 4-Stage Delivery Pipeline
How Active Delivery handles order ingestion, carrier rate comparison, live WhatsApp dispatch, and OTP clearance.
Customer places online delivery order; POS prints kitchen ticket.
System evaluates internal riders vs Shadowfax/Borzo/Porter and books optimal fleet.
Rider arrives at restaurant counter as kitchen finishes packing.
Customer tracks rider on live map and verifies doorstep handover with 4-digit OTP.
Frequently Asked Questions
Reclaim 30% Delivery Margin From Aggregators
Dispatch in-house riders and 3PL carriers with automated least-cost routing and live WhatsApp tracking.