Active Reach is a multi-channel retention engine for local merchants. Trigger automated campaigns across WhatsApp, SMS, Email, and Push based on purchase behavior — and watch repeat revenue compound.
Reach customers where they actually pay attention — no silos, no duplicate sends.
Six capabilities that turn one-time buyers into lifetime revenue — without a marketer babysitting campaigns.
Fire campaigns on cart abandonment, lapsed visits, post-purchase, birthdays, and 30+ other events — the moment they happen.
Visual journey builder with delays, branches, and channel fallbacks. Design once, run forever.
Hybrid deterministic + generative segmentation finds your churn-risk, high-LTV, and dormant cohorts automatically.
Smart routing across WhatsApp, SMS, Email, and Push — one customer view, no duplicate messages, no channel silos.
DLT registration, WABA approvals, DKIM/SPF, suppression lists, and consent capture handled out of the box.
Track which campaign brought which customer back, what they spent, and your true return on every send.
A regular buyer hasn’t come back in 30 days. Active Reach notices the lapse on its own.
A pre-built “Win-Back” journey starts. The first message is queued for the customer’s preferred channel.
WhatsApp first, fallback to SMS if undelivered, email reminder in 3 days if still silent, push for app users.
They redeem the offer. Active Reach attributes the visit, deducts the cost, and reports the revenue won back.